If you are not satisfied with your scrunchies or headbands, return them (and notify us by phone or email) within ten (10) days of your receipt of the product for a full refund. We ask that you pay the shipping to return them to us. Please call or email first for returns:
Send Returns and Repairs to
Penny's Boutique, LLC
3424 Missouri Ave.
St. Louis, MO 63118
All scrunchies and headbands come with a six (6) month warranty from the date of receipt. Please call or email so we can be expecting it and can let you know it has been received. We will repair or replace your scrunchy. All we ask is that you pay for postage to return it to us via US Mail.